Remote Tech Support

That Actually Fixes the Problem

When your PC is acting up, you usually don’t need a new computer. You need someone who knows what they’re looking at.

With Sirius Power PC Remote Tech Support, we securely log in and help you troubleshoot, repair, clean up, and optimize your system. Pick the tier that matches the situation, from quick fixes to deep tuning and ongoing priority care.

What we can help with

Performance issues, slow boot, driver problems, game stuttering, Windows errors, malware cleanup, startup bloat, crashes, blue screens, software conflicts, updates, settings optimization, and general “what is my PC doing” moments.

What you get with every tier

Secure remote session
Clear explanation of what we changed and why
Actionable next steps if hardware is involved

Choose Your Support Tier

Each higher tier includes everything from the tiers below it.

$ 49

Basic diagnostics and quick troubleshooting
Fix common software issues and settings
Help with updates, drivers, and simple errors
Limited remote access based on the issue

$ 99

Everything in Basic
Full remote access during the session
Malware and virus removal
Startup and background app cleanup
Windows performance tuning
Storage and health checks

$ 149

Everything in Advanced
Tuning and deep cleaning
BIOS review and safe configuration changes
Overclocking support (where appropriate)
Thermal optimization and fan curve help
Stability checks after changes

$ 249

Everything in Pro
Priority and ongoing care
Full system audit (software, drivers, background tasks, temps, stability)
Dedicated expert support experience
Longer, more thorough sessions when needed

Remote Tech Support – Elite

3 YEAR Labor Warranty

$249.99

Remote Tech Support – Pro

3 YEAR Labor Warranty

$149.99

Remote Tech Support – Advanced

3 YEAR Labor Warranty

$99.99

Remote Tech Support – Basic

3 YEAR Labor Warranty

$49.99

Requirements Before We Start

Security and Privacy

What Remote Support Can’t Fix

Some issues are physical. If we suspect failing hardware (drive, RAM, GPU, PSU, overheating due to dust buildup that needs hands-on cleaning), we’ll tell you straight and recommend the next best step.

Got Questions? We’ve Got Answers.

What is remote tech support?

Remote tech support lets a technician securely access your PC over the internet to troubleshoot and repair problems in real time.

Is remote support safe?

Yes, when done correctly. You approve access, you can watch everything, and the session ends when we disconnect.

Which tier should I choose?

If it’s a small problem, start with Basic. If you suspect malware or your PC is generally slow, choose Advanced. If temps, BIOS, or tuning are involved, go Pro. If you want priority plus a full audit, go Elite.

Can you remove viruses and malware?

Yes, Advanced and higher includes malware and virus removal plus cleanup steps to reduce repeat infections.

Do you help with game performance and FPS drops?

Yes. Advanced and higher covers system optimization. Pro and Elite go deeper with tuning, thermals, and stability checks.

Do you help with BIOS and overclocking?

Yes, Pro and Elite include BIOS guidance, safe tuning, and thermal optimization. We focus on stability first, not risky settings.

How long does a remote session take?

Most Basic sessions are shorter. Advanced and Pro can take longer depending on cleanup, scans, and testing. Elite is designed for deeper audits and ongoing care.

What if the issue is hardware related?

We’ll diagnose what we can remotely. If hardware looks like the root cause, we’ll recommend the next step and help you avoid wasting time on software fixes.

Can you help non Sirius Power PC systems?

Yes. If it’s a Windows PC and we can connect, we can help.

Find the Best Gaming PC Build for You

Tell us your budget and the games you play. We’ll recommend the best build under $1000.