Description

🟢 Remote Tech Support – Basic

Starting at $49.99

Product Description

Remote Tech Support – Basic is built for fast, hands-on help with common PC problems that don’t require deep system changes.

This tier includes limited remote desktop access, allowing a Sirius Power PC technician to connect, identify the issue, and apply safe, basic fixes in real time. It’s ideal for everyday Windows problems, software errors, and simple troubleshooting when you want the issue confirmed and handled correctly without digging into advanced settings.

If the problem turns out to be more complex, you can upgrade during the session and continue without starting over.

No bots. No call centers. Just real help from real PC experts.

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What’s Included

• Limited remote desktop access

• Basic system diagnostics

• Common Windows issue fixes

• Software installation assistance

• Internet and connectivity troubleshooting

• Error message identification and resolution

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Session Details

• Session Length: 15–30 minutes

• Support Method: Limited remote desktop + live call

• Access Level: Basic, non-invasive

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Who This Is For

• Everyday PC or Windows issues

• Simple software or driver problems

• Users who want quick, hands-on help

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What’s Not Included

• BIOS changes or tuning

• Performance optimization

• Thermal tuning or overclocking

• Advanced diagnostics or system rebuilding

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Pricing

$49.99 per session
Optional bundle: 3 sessions for $129.99

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FAQs

Do you control my PC?
Yes, but only for basic, safe fixes.

Can my issue be fully fixed at this level?
Many common issues can be resolved. Advanced problems may require an upgrade.

Can I upgrade during the session?
Yes. You only pay the difference.