Warranty Policy

Sirius Power PC, LLC

At Sirius Power PC, we take pride in building high-performance systems that are stable, tested, and built to last. This Warranty Policy explains what is covered, what is not covered, and how warranty claims are handled.

By purchasing from siriuspowerpc.com, you agree to the terms outlined below.

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1. Sirius Power PC System Labor Warranty

All custom-built systems include a 3-Year Limited Labor Warranty provided by Sirius Power PC, LLC.

What This Covers

The labor warranty covers defects or failures directly related to:

• System assembly

• Internal wiring

• Component installation

• Build configuration errors

• Manufacturing or workmanship issues attributable to Sirius Power PC

If a covered issue occurs within the warranty period, Sirius Power PC will provide diagnostic support and, if approved, labor for repair or replacement.

What This Does Not Cover

The labor warranty does not cover:

• Physical damage after delivery

• Damage caused by misuse, abuse, or improper handling

• Unauthorized modifications or third-party repairs

• Normal wear and tear

• Cosmetic damage

• Software issues not caused by build configuration

• Shipping damage (handled separately under carrier insurance)

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2. Component Manufacturer Warranties

All individual components installed in a Sirius Power PC system retain their original manufacturer warranties.

Warranty length varies by component and manufacturer and may include, but is not limited to:

• CPUs: typically 3 years

• GPUs: typically 1–3 years

• Motherboards: typically 1–3 years

• Power Supplies: typically 5–10 years (brand dependent)

• Storage (SSD/HDD): typically 3–5 years

Manufacturer Warranty Handling

• Manufacturer approval is required for component replacement

• Sirius Power PC may assist with troubleshooting and RMA guidance

• Final warranty decisions rest solely with the manufacturer

Manufacturer warranties do not override Sirius Power PC’s return, shipping, or chargeback policies.

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3. Lifetime Technical Support

Every Sirius Power PC system includes LIFETIME technical support at no additional cost.

Lifetime Support Includes

• Software troubleshooting

• Driver and update assistance

• System optimization guidance

• Remote hardware diagnostics

• Upgrade and compatibility advice

Lifetime Support Does Not Include

• Free replacement components

• Free labor outside the labor warranty period

• On-site service

• Physical repair without an approved warranty claim

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4. Shipping, Damage & Warranty Interaction

Shipping damage is not considered a warranty issue unless verifiable negligence occurred prior to carrier acceptance.

All shipping-related issues are handled under:

• Carrier insurance investigations

• Proof-of-condition requirements

• Delivery confirmation and tracking records

Warranty coverage does not bypass or override shipping claim procedures.

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5. Exclusions & Misuse

Warranty coverage is void for damage or failure resulting from:

• Cryptocurrency mining or sustained excessive workloads that reduce product lifespan

• Overclocking beyond factory or approved limits

• Liquid damage, spills, or corrosion

• Electrical surges, improper power delivery, or inadequate grounding

• Improper airflow, environmental conditions, or dust buildup

• User negligence or improper installation of peripherals

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6. Customer Responsibilities

To remain eligible for warranty service, customers must:

• Maintain the system in a safe operating environment

• Follow provided setup and usage instructions

• Use proper power protection (surge protection recommended)

• Avoid unauthorized modifications or repairs

• Provide accurate information during diagnostics

Failure to comply may result in denial of warranty service.

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7. Shipping for Warranty Service

Unless otherwise stated in writing:

• Customers are responsible for shipping costs to Sirius Power PC for warranty service

• Sirius Power PC is not responsible for damage occurring during return shipping

• Insured and trackable shipping methods are strongly recommended

If a system was originally shipped in wooden crate armor, the same level of protection must be used for any return shipment.

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8. Warranty Claim Process

To initiate a warranty claim:

1. Contact Sirius Power PC support

2. Provide order details and issue description

3. Complete any required diagnostics or documentation

4. Obtain written authorization before shipping any product

Unauthorized returns will not be accepted.

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9. Limitation of Liability

To the fullest extent permitted by law, Sirius Power PC, LLC shall not be liable for:

• Indirect, incidental, or consequential damages

• Loss of data, revenue, or use

• Personal injury or property damage resulting from misuse

Warranty remedies are limited to repair or replacement at Sirius Power PC’s discretion.

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10. Governing Terms

This Warranty Policy operates in conjunction with:

• Return & Refund Policy

• Shipping Policy

• Damage & Chargeback Protection Policy

• Website Terms & Conditions

In the event of a conflict, Sirius Power PC reserves the right to interpret and enforce policies in a manner consistent with applicable law.

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Final Note

Our goal is simple: build it right, support it for life, and stand behind our work—without cutting corners.

If you have questions about warranty coverage before purchasing, we encourage you to contact our support team for clarification.