Order Received
Your order and payment are confirmed, and your build has been queued for assembly. This is the stage every order starts in.
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Every Sirius Power PC is hand-built to order, so we know waiting is the hardest part. Enter your order number and email below to see exactly where your system is — from received, to production, to quality testing, to shipped.
Every custom PC moves through the same four customer-facing stages before it ships. Here’s what each one means.
Your order and payment are confirmed, and your build has been queued for assembly. This is the stage every order starts in.
Your system is actively being hand-assembled by one of our build technicians, including cable management and component installation.
Your completed system is undergoing our full stress-testing and QA process before it is cleared to ship.
Your system has left our facility. Shipping details appear here when they are available.
Before your system ships, you’ll see an estimated ship date range based on the current build queue. Once it ships, this section can display the carrier and tracking information added to your order.
If your order status doesn’t look right, or it’s been longer than expected, our support team is happy to look into it directly.
Build times vary by system and current order volume, but most custom PCs move through production and quality testing within our standard build window. Your order status page will always reflect the most current estimate.
Some stages, like quality testing, take longer than others depending on the build. If your order has not moved in longer than expected, reach out to support and we will check on it directly.
Yes. You can receive an email when your system ships, and any shipping information added to the order can also appear on this page.
Address changes may be possible before your order ships. Contact support as soon as possible with your order number if you need to update your shipping details.
Your order number was included in your order confirmation email. If you cannot locate it, contact support with the email address you used at checkout and we can help you locate the order.
Contact our support team directly to ask about expedited options for your specific order. Availability depends on current production capacity.